Frequently Asked Questions

Of course, by typing /myndoor off/ in the message section, you will deactivate the technology from your account.
If you want to reactivate it, just type /myndoor on/. If you want to check the status of your service, type /myndoor status/

The service is designed to process and send messages about a person’s status only when it has enough information, so if you use little slack it will send you messages intermittently.
Where insight meets simplicity, revolutionizing the way you navigate your emotional landscape. Enhance your psychological well-being effortlessly, empowering you to conquer life’s challenges with newfound resilience and balance. Unleash the true potential of your mind and embrace a brighter, stress-free tomorrow.

How to Use It:

  • Keep Doing What You’re Doing: Myndoor will remind you of your stress levels daily and suggest best-suited solutions.
  • Daily and Weekly Status Messages: Receive messages explaining your current status and personalized exercises based on your psychological state.
  • Stress Level Trends: Summarized stress level trends provide alerts before reaching dangerous levels.

To install the App within a private channel, it is necessary to add it manually. For public channels, the app works automatically.

Mobile Guide

  1. From the dropdown menu on the left, click on the private channel where you want to install the Myndoor app, e.g. Test Private.

  2. Once chosen and opened the private channel, click above on the channel’s name

  3. Select Apps

  4. Click on Add an App

  5. Type Myndoor on the searchbar and select Myndoor’s icon

  6. Click on the done button on the upper right side of the screen

Congratulations! You just installed Myndoor’s app that is now going to work automatically inside your private channel.

Desktop Guide

  1. With the cursor, choose from the dropdown menu on the left the private channel where you want to install Myndoor and right-click on the channel name.

  2. Select integrations on the window that opens

  3. Click on Add an App

  4. Type Myndoor on the searchbar and select Myndoor’s icon

Congratulations! You added Myndoor’s app into your private channel

The change will be implemented but the invoice will still be issued based on the maximum number of users who will have used the app in the billing period.
The upcoming modification is slated for implementation, and it’s important to note that despite this change, the invoicing process will continue to be calculated in accordance with the highest number of users who will have utilized the application during the billing period. This means that the invoice will still be generated based on the peak user count observed within that specific billing cycle.

The service is billed monthly based on the number of users registered in the workspace.

PRIVACY POLICY PLUGIN MYNDOOR PER SLACK

We have created this Privacy Policy, pursuant to Art. 13 of European Regulation 679/2016, so that our users can better understand their rights over their  Personal Data  and to ensure compliance of data processing under the General Regulation on the Protection (hereinafter also “GDPR“) of Personal Data.

This Privacy Policy covers our data collection practices and describes your rights to access and correct your personal data or to limit its use, with express reference to the plugin developed by Myndoor (hereinafter also “Application“) for the Slack software.

We remind you that by using our services you accept the terms of this  Privacy Policy, if you do not intend to accept our Privacy Policy we kindly ask you not to use our services.

Myndoor is not responsible for further processing carried out by its customers and/or business partners or for any additional data requested.

Art. 1 – DATA CONTROLLER
  1. The owner of the data processing is: Myndoor S.r.l., with registered office in via Aldo Moro 3/5, Rosate (MI), 20088, VAT 12097060961, represented by Mr S. Francesco Finazzi, hereinafter also Owner, e-mail: info@myndoor.it.
Art. 2 – TYPE OF DATA COLLECTED
  1. Myndoor is a software that analyzes users’ textual conversations in order to obtain certain information on the emotional state (in particular the levels of “anger”, “fear”, “joy”, “sadness” and “stress” are detected, hereinafter also Emotional Parameters) and return a report on the general level of well-being.
  2. The Application does not require specific personal data for the purpose of operation, however these may incidentally be recorded as they are autonomously entered by the interested party within the conversations.
  3. In particular, also in the context of the activity referred to in Article 2, paragraph 2, the data indicated in the following table may be collected:
Registration dataRegistration data
Processing data

The Application uses an artificial intelligence model to analyze the textual contents of the messages sent by the Data Subject within Slack. This data is processed to evaluate the Emotional Parameters of users.
The analysis data, being information fully and discretionally provided by the user, may include:-
Common data: such as, by way of example, name and surname, e-mail, telephone number, place and date of birth, residence.
– Categories of particular data, pursuant to Article 9 of EU Regulation no. 697/2016.
These data are however analyzed anonymously and not stored by the Application.
Usage data

We collect anonymous data regarding the use of the Application, such as the number of messages analyzed and the stress assessments generated.
Art. 3 – LEGAL BASIS OF THE PROCESSING
  1. The aforementioned personal data will be processed by the Data Controller for the following purposes:
    1. fulfill the technical requirements necessary for the provision of the requested services;
    2. comply with any legal obligations;
    3. ascertain, exercise or defend any right in court;
  2. The legal basis of the processing for the purposes under a) is Article 6.1. letters a) and b) of the GDPR. The legal basis of the processing for the purposes sub c) is art. 6.1. lett. c) of the GDPR. The legal basis of the processing for the purposes sub d) is Article 6.1. letter f) of the GDPR.
Art. 4 – PURPOSE OF DATA USE
  1. The processing data is used for the purposes of preventive medicine, diagnosis and care. In particular, the data will be used for the purpose of evaluating  the Emotional Parameters aimed at identifying the levels of general well-being or stress of the interested party. These Emotional Parameters will be identified through the analysis of the textual contents entered by the interested party within Slack, as part of the daily work activity.
  2. The evaluations referred to in Article 4, paragraph 1 above are provided to the user as a result of the analysis carried out on the texts.
  3. Finally, we use usage data to improve the performance and effectiveness of the Myndoor Application, as well as for research and development purposes.
Art. 5 – DATA SHARING
  1. Your Personal Data will not be disseminated except in the event that their communication or dissemination is required by virtue of legal provisions or orders of the Authorities, acting in their capacity as independent data controllers.
  2. Your Personal Data  may be disclosed to service providers strictly related and functional to the activity of the Data Controller, who typically act as data processors pursuant to art. 28 of the GDPR. The complete list can be requested at any time to the Data Controller by writing to the addresses indicated above.
  3. Your Personal Data may be processed by employees of the company departments responsible for pursuing the aforementioned purposes, who have been expressly authorized to process and who have received adequate operating instructions in compliance with the provisions of art. 29 of the GDPR.
Art. 6 – DATA SECURITY
  1. We have implemented appropriate security measures to protect the analyzed data and usage data from the risk of unauthorized access, disclosure or alteration.
  2. The results of the analysis on emotional levels are shared only with the user who authorized the installation of the Application.
  3. The processing data are not saved by the Application and are used only as functional material for the creation of the analyses.
Art. 7 – NOTE ON MINORS
  1. We do not use the Application to  knowingly collect data from or to market to children under the age of 14. If a parent or guardian becomes aware that their child has provided information without their consent, they should contact us at info@myndoor.it. We will delete such information from our files within a reasonable time.
Art. 8 – RIGHTS OF THE INTERESTED PARTY
  1. As an interested party, in addition to the right to lodge a complaint with the Supervisory Authority, it is possible to exercise the following rights, which can be activated with a specific written request to the Data Controller:
    1. RIGHT OF ACCESS: the interested party has the right  to obtain from the Data Controller confirmation that personal data concerning him or her is being processed and in this case, to obtain access to personal data and information regarding the processing;
    2. RIGHT OF RECTIFICATION: The interested party has the right to obtain from the Data Controller the correction of inaccurate personal data concerning him without undue delay. Taking into account the purposes of the processing, the interested party has the right to obtain the integration of incomplete personal data, including by providing a supplementary statement;
    3. RIGHT TO CANCELLATION: the interested party has the  right to obtain from the  Data  Controller the cancellation of personal data concerning him without  undue delay and the Data Controller has the obligation to delete personal data without undue delay.
    4. RIGHT TO LIMITATION OF PROCESSING: The interested party  has the right to obtain from  the Data Controller the limitation of processing when one of the  following hypotheses occurs: i) the interested party disputes the accuracy  of personal data, for the period necessary for the  Data Controller to verify the accuracy of such personal data; ii) the processing is unlawful and the interested party opposes the erasure of personal data and calls instead for its use to be restricted; iii) although  the Data Controller no longer needs it for the purposes of processing, the personal data are necessary for the interested party to ascertain, exercise or defend a right in court; iv) the interested party has opposed the processing pursuant to Article 21, paragraph 1, pending verification of the possible prevalence of the legitimate reasons of the Data Controller of the treatment with respect to those of the interested party.
    5. RIGHT TO DATA PORTABILITY: The interested party has the right  to receive in a structured format, commonly used and readable by automatic device, the personal data concerning him / her provided to a  Data Controller  and has the right to transmit such data to another data controller without hindrance by the Data Controller the processing to which it has provided them. When exercising their rights regarding data portability pursuant to paragraph 1, the Data Subject shall have the right to obtain the direct transmission of personal data from one controller to another, if technically feasible.
    6. RIGHT TO OBJECT: The interested party has the right to object at any time, for reasons related to his particular situation, to the processing of personal data concerning him pursuant to Article 6, paragraph 1, letters e) or f), including profiling on the basis of these provisions.
Art. 9 – DATA RETENTION
  1. The personal data collected will be kept for the period strictly necessary and not exceeding the pursuit of the aforementioned purpose, respecting the principle of minimization referred to in Article 5.1. c) of the GDPR, unless a further retention period is necessary, where legally permitted, for reasons of security, protection of company assets, for theexercise of rights in court as well as for reasons of public interest or for the exercise of public authority.
  2. Usage data is stored anonymously for statistical purposes and to improve the Application.
Art. 10 – CHANGES TO THE PRIVACY POLICY
  1. We may update this Privacy Policy from time to time. If we make a material change to this policy, we will notify you by email. Unless otherwise indicated, changes will take effect from the day of their publication. To the extent permitted by law, if you continue to use the Services after a change becomes effective, your access to and/or use of the Services will be deemed to constitute your acceptance of the revised Privacy Policy and the obligations arising from it. The modified version supersedes all previous versions of the Privacy Policy.
Art. 11 – INTERPRETATION
  1. This document must be interpreted in the light of the legislation concerning the collection and processing of personal data in force. In addition, this document shall be construed in conjunction with the Terms of Service.

Verranno conservati solo gli ID utente allo scopo di tracciare le analisi eseguite e inviare i messaggi previsti; non verranno conservati dati personali.    

I dati verranno cancellati non appena l’applicazione verrà disinstallata o verrà richiesta la rimozione esplicita dei dati inviando l’apposito comando.   

La comunicazione tra Slack e il servizio dell’App è protetta dall’utilizzo del protocollo HTTPS per la comunicazione con i nostri server, nonché dalle rigorose procedure di autenticazione richieste da Slack per ottenere l’approvazione all’inserimento nella propria directory.   

Politica di archiviazione dei dati:  

I dati saranno salvati all’interno di un database dedicato ospitato sulla piattaforma cloud di Amazon Web Services (AWS). Saranno implementate tutte le misure di sicurezza appropriate per salvaguardare i dati memorizzati da accessi non autorizzati. 

Utilizza normalmente Slack, l’App di Myndoor non necessita di specifici input dall’utente, funziona in backgroud inviandoti messaggi personalizzati in base al tuo stato emotivo.

Our service analyzes the user’s communication style in a discreet and encrypted manner, providing warning indications and suggesting specific ex

Il nostro servizio analizza lo stile di comunicazione dell’utente in modo discreto e criptato, fornendo indicazioni e suggerendo esercizi specifici solo quando rileva modelli specifici o al superamento di determinati livelli di allerta. Nella vita di tutti i giorni, se l’utente utilizza costantemente Slack, il servizio fornisce anche rapporti giornalieri e settimanali sui livelli di stress, con esercizi consigliati.   

Myndoor ha introdotto un modello di intelligenza artificiale esclusivo e brevettato che rivoluziona il modo in cui misuriamo i livelli di stress nei contenuti testuali. Costruita sulla base dei progressi dei leader del settore, la nostra soluzione possiede caratteristiche uniche derivate dall’addestramento di un algoritmo di elaborazione del linguaggio naturale alimentato da un motore semantico.    

Ciò che ci distingue è il culmine di oltre 7 anni di raccolta dati, attraverso un processo noto come knowledge graph walking, che ha portato alla creazione di un database semantico. Questo ci permette di posizionare il nostro modello in linea con le più recenti tecnologie di sentiment analysis e di aprire nuovi sentieri, consentendo la differenziazione delle informazioni in base al contesto semantico.    

Il nostro modello è dotato di capacità di autovalutazione, alla costante ricerca di opportunità di miglioramento. Ciò consente al nostro team di intervenire attivamente e di riqualificare l’algoritmo, affinandone le prestazioni alla perfezione.    

Attualmente, il nostro modello vanta un’impressionante accuratezza (punteggio F1) dell’83% su tutte le forme di comunicazione. Potete fidarvi del modello di intelligenza artificiale di Myndoor per ottenere una comprensione senza precedenti della quantificazione dello stress. 

ercises only when it detects specific patterns or exceeds certain alert levels. In everyday life, if the user uses Slack constantly, it also provides daily and weekly reports of stress levels, with recommended exercises.

Myndoor has pioneered an exclusive, patented Artificial Intelligence model that revolutionizes the way we measure stress levels in textual content. Built upon the advancements of industry leaders, our solution possesses unique characteristics derived from the training of a Natural Language Processing algorithm fueled by a semantic engine.

What sets us apart is the culmination of over 7 years of data collection, through a process known as knowledge graph walking, resulting in a semantic database. This positions our model in line with the latest sentiment analysis technologies, while blazing new trails by enabling the differentiation of information based on semantic context.

Our model is equipped with self-evaluation capabilities, constantly seeking improvement opportunities. This allows our team to actively intervene and retrain the algorithm, refining its performance to perfection.

Currently, our model boasts an impressive accuracy (F1 score) of 83% across all forms of communication. Rest assured, you can trust Myndoor’s AI model to deliver unparalleled insights into stress quantification.

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